Complimentary Forrester Report

The Forrester Wave™: Digital Accessibility Platforms, Q4 2023

Understand the value you can expect from digital accessibility platform vendors and what sets some vendors like Deque apart.

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“Now Is The Time To Level Up Your Approach To Digital Accessibility”

Digital accessibility is no longer a nice-to-have; it’s a priority for enterprise businesses.

“Deque is the best fit for organizations committed to embedding accessibility and wanting a vendor with strong services and great tools to enable its designers, developers, and testers.” – The Forrester Wave™: Digital Accessibility Platforms, Q4 2023

The Forrester Wave results showing two Leaders as Deque and Level Access. Both have middle-sized market presence circles. Deque Systems is slightly below Level Access for the current offering (the y axis), but significantly ahead of Level Access in strategy (the x axis). The three Strong Performers are SiteImprove, Evinced, and UsableNet. SiteImprove is represented by the largest circle and dot on the entire chart, located at the top of this category. Evinced is significantly below SiteImprove, and is represented by the smallest dot on this chart. Evinced is, however, positioned slightly to the right of SiteImprove, indicating that it has a stronger strategy. UsableNet’s circle and dot are smaller than medium, but not the smallest. UsableNet is positioned below and to the left of the others in this category, on the border of Strong Performers and Contenders, showing that it has been evaluated as the weakest in this category for its current offering and strategy. The three Contenders include TPGi in the top left of the category with a very small circle and dot. Crownpeak’s very small circle and dot (the same size as TPGi’s) are located significantly below TPGi, and slightly to the right of it. This indicates that Crownpeak was evaluated as having a weaker product, but slightly stronger strategy than TPGi. AudioEye is at the bottom of this section with a circle and dot are smaller than medium, but not the smallest (exactly like UsableNet in the Strong Performers category). Its location shows that it has what was evaluated as the weakest current offering among the Contenders, but the strongest strategy in this category.

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The Forrester Wave™ is a guide for buyers considering their purchasing options in a technology marketplace and is based on the analysis and opinion of impartial, expert Forrester analysts. Use it to help evaluate the top vendors in the accessibility market.

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The Forrester Wave™: Digital Accessibility Platforms, Q4 2023, by Gina Bhawalkar, with Ian Jacobs, Rachel Birrell, Faith Born, Shayna Neuburg.

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