Colorful new years fireworks
Design Your New [Year’s] Measurements for Success
Start off the new year designing strong goals that will allow you to tell a positive story about the success of your accessibility program.
Matthew Luken
VP & Principal Strategy ConsultantFor the four years prior to Deque, Matthew built out U.S. Bank’s enterprise-level Digital Accessibility program. He grew the team from two contractor positions to an overall team of ~75 consultants and leaders providing accessibility design reviews, automated / manual / compliance testing services, defect remediation consultation, and documentation / creation of best practices. In this program there were 1,500+ implementations of Axe Auditor and almost 4,000 implementations of Deque University and Axe DevTools. Also, Matthew was Head of UXDesign’s Accessibility Center of Practice where he was responsible for creating seamless procedures and processes that support the digital accessibility team’s mission & objectives while dovetailing into the company’s other Center of Practices like DEI, employee-facing services, Risk & Compliance, etc. He and his team’s work has been recognized by American Banker, Forrester, Business Journal, and The Banker. Watch Matthew talking about the program at Deque’s 2021 axe-con in A Year in Review: Accessibility Success at U.S. Bank.
In his user experience background, Matthew has worked with over 275 brands around the world covering every vertical and category. He continues to teach User Experience, Service Design and Digital Accessibility at the college-level, as well as mentor new digital designers through several different mentorship programs around the USA.
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Matthew Luken Posts
Computer monitor and mobile phone screen surrounded by design systems icons: pressing play, zooming in, turning up sound, clicking keyboards and talking into devices.
Design Systems Teams: Understand Your Users So They Can Serve Theirs
For a design system to be consumable and gain traction, teams should understand their users while focusing on usability and accessibility simultaneously. The accessibility information included in the system will be useless if it’s not targeted and appropriate to the audience.
Folks working together to assemble a puzzle
Name/Role/Value – Whose Role Is It Anyway?
Leverage the testing results and data you already have on hand to identify micro-education moments for your team. Use this to quickly solve issues to root cause and improve quality, which in turn will allow you to scale quickly.
One person extending a hand to another, helping them out of a ditch
Building a Stronger Accessibility Community in Europe (EU) and the United Kingdom (UK)
AbilityNet and Deque recently partnered up to provide a confidential and open environment where UK and EU practitioners could gather together to learn each others’ successes.
Design and Development knowledge sharing for better accessibility
How Serious Is Your Design Practice About Learning?
Considering accessibility during the design phase can have significant positive impacts to UX and conformance. Let’s look at the data you already have that could unlock quality improvements.
Illustrated man with laptop looking at judicial scale, Section 508 report graph and calendar on the left and woman with clipboard looking at government building with digital accessibility icon on the right
Digital Accessibility As A Self-Evident Right: How US Federal Government Agencies Can Improve Digital Services
Learn how digital accessibility is fundamental for federal agencies to improve digital services and provide equal access for all users.