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Matthew Luken

Matthew Luken is a Vice President & Principal Strategy Consultant at Deque. Prior to Deque, Matthew built and ran U.S. Bank’s enterprise-level digital accessibility program. He grew the program from two contractor positions to a team of 75 consultants and leaders providing accessibility design reviews, compliance testing services, defect remediation consulting, and creating/documenting accessibility best practices across the company. The program leveraged 1,500+ implementations of Axe Auditor and almost 4,000 implementations of axe DevTools and Deque University. Matthew was also Head of UXDesign’s Accessibility Center of Practice where he was responsible for creating seamless procedures and processes that supported the digital accessibility team’s mission & objectives while dovetailing with the company’s other Center of Practices like DEI, employee-facing services, and Risk & Compliance. He and his team’s work has been recognized by American Banker, Forrester Research, Business Journal, and The Banker. In his user experience and service design backgrounds, Matthew worked with over 275 brands around the world, covering every vertical and category. He continues to teach User Experience, Service Design and Digital Accessibility at the college-level, as well as mentor new digital designers through several different mentorship programs around the USA.

Computer monitor and mobile phone screen surrounded by design systems icons: pressing play, zooming in, turning up sound, clicking keyboards and talking into devices.

Accessible User Experience & Design Design Systems Teams: Understand Your Users So They Can Serve Theirs

For a design system to be consumable and gain traction, teams should understand their users while focusing on usability and accessibility simultaneously. The accessibility information included in the system will be useless if it’s not targeted and appropriate to the audience.
Illustrated man with laptop looking at judicial scale, Section 508 report graph and calendar on the left and woman with clipboard looking at government building with digital accessibility icon on the right

Federal Government & Section 508 Digital Accessibility As A Self-Evident Right: How US Federal Government Agencies Can Improve Digital Services

Learn how digital accessibility is fundamental for federal agencies to improve digital services and provide equal access for all users.

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