Suit Filed Against H&R Block

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Taxpayers with Visual Impairment File Suit  for Inaccessible Website

As the nation's April 15th tax deadline approaches, taxpayers everywhere are scrambling to file their taxes online. Meeting that yearly deadline is even more difficult for taxpayers with disabilities who struggle with inaccessible websites. Two taxpayers with a visual impairment recently filed suit against H&R Block, one of the leading providers of tax services in the United States.

The complaint, filed by Mika Pyyhkala and Lindsay Yazzolino in US District Court, alleges that H&R Block's inaccessible website violates the Americans with Disabilities Act as well as the Massachusetts Equal Rights Act (MERA). The plaintiffs, who rely on assistive technology such as screen readers to access websites were unable to file their 2012 taxes with H&R Block because the site was incompatible with such technology.

As more and more essential services are provided online, web accessibility becomes increasingly important so that all people have equal access regardless of disability. Recent accessibility lawsuits against banks have resulted in large settlements and increased awareness of this issue. This is the first known lawsuit against tax preparation services and is an important reminder that all corporations must take care to ensure their online services are usable to all consumers.

For more information about the lawsuit, please see the following press release:


For over fifteen years, Deque has been helping major corporations, government agencies, and other organizations ensure that their websites and mobile apps are accessible to everyone. We have more than fifteen years of history of serving the federal government, including undertaking the biggest accessibility program that's occurred in the United States government or anywhere. Deque also works with .edu's and mission-focused nonprofits to ensure that their materials and systems are usable and barrier free for users with disabilities. The company invented the first accessibility plug-in software, the first web-based testing platform, and the first server-based accessibility solution. All of these have been created in the service of helping our customers become accessible, advance the goals of their organization, and remove barriers for all users on the web.

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