Career Fulfillment & Culture
People come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities. The personal fulfillment employees feel here is unparalleled. In addition to the altruistic nature of our jobs, the organizational structure is extremely flat and welcoming. Women-owned and operated, Deque CEO Preety Kumar is internally revered for her down-to-earth personality and work ethic. Candidates are expected to exhibit the following core values. We take these very seriously to preserve our special culture:
- Innovation with results that matter
- Deliver what you promise
- Can-do attitude
- Open, direct & respectful communications
- We care deeply
- We practice humility
At Deque, you’ll work with the best and brightest minds in the industry, sharing best practices, tackling new issues and uncovering new approaches. Accessibility Consultants at Deque also love their jobs because of the support systems in place.
Deque experts regularly contribute to W3C Accessibility Working Groups and collectively hold more CPACC, WAS, & CPWA certifications issued by the IAAP than any accessibility testing company in the world.
Position Description
Deque is searching for a Strategic Consultant that will provide digital accessibility consulting and program maturation services to customers, ensuring customer success.
The person in this position will work directly with customers and a Deque team to deliver high-value digital accessibility services. They will help customers launch and mature accessibility programs to self-sufficiency, using a mix of Deque services and products.
A strong candidate for this role will be proactive, a life-long learner, and have a track record of delivering exceptional service. Candidates must have experience in establishing accessibility programs at scale and the strong use of metrics to demonstrate outcomes, maturity, and success.
Responsibilities
- Be a passionate champion for accessibility and provide subject matter expertise in accessibility, assistive technologies, and universal design
- Establish relationships with key stakeholders in all relevant areas of the business, including technology, compliance, purchasing, etc.
- Participate in Customer Success activities (long term customer strategic planning and execution)
- Integrate accessibility and 508/WCAG-compliance into organizations through process, procedure, governance, and services/tools
- Contribute to program documentation/guidelines and design of new Strategic Consulting services
- Collaborate with centralized accessibility function owners, user experience designers, usability engineers, developers, and quality assurance specialists to enable design and implementation of accessible user interfaces for websites, mobile apps, and other electronic instructional materials
- Evaluate all aspects of digital accessibility programs and provide maturity measures as well as roadmaps for maturation
- Answer questions on implementing specific program requirements and services/tools and all general topic areas of accessibility
Requirements
- Minimum 5 years of professional experience in digital accessibility
- Must have experience in establishing accessibility programs at scale
- Knowledge in
- WCAG 2.0, 2.1, 2.x guidelines
- 508 Refresh compliance and VPAT
- Program Management
- Accessibility regulation, litigation, and complaints
- Internal policy generation and governance
- Metrics generation, tracking, and reporting
- Applicants should be able to provide/demonstrate examples of their previous program work
- Experience evaluating web applications, mobile applications, different formats of graphics, animations/Flash, electronic documents such as Microsoft Office and PDFs for conformance with the full range of WCAG 2.0 Level A/AA Success Criteria
- Experience in designing programs that include metrics and measurement to demonstrate outcomes, maturity, and success
- Excellent oral, written, and interpersonal skills
- Travel locally and within the country by air, rail, and car
- Bachelor’s degree or equivalent
Preferred
- Experience presenting and explaining recommendations for remediation
- Experience conducting usability testing with people with disabilities
- Experience training, mentoring or advocating on accessibility topics
- Experience with accessibility and HTML, CSS, and JavaScript
- Certifications/Credentials
- IAAP Certified Professional in Accessibility Core Competencies (CPACC)
- Web Accessibility Specialist (WAS) Certification
About Deque
Deque (pronounced dee-cue) is a web accessibility software and services company, and our mission is Digital Equality. We believe everyone, regardless of their ability, should have equal access to the information, services, applications, and everything else on the web.
We work with enterprise-level businesses and organizations to ensure that their sites and mobile apps are accessible. Installed in over 250,000 browsers and with over 4,000 audit projects completed, Deque is the industry standard. Join our growing family as we work to make the web a better place for everyone.
Job Location(s)
Remote, any U.S. Location
How to Apply
Apply by submitting your resume and a cover letter via our online application. Applications without a cover letter will not be considered.
In your cover letter:
- Explain your interest in joining Deque and how you align with our Core Values
- Depict key attributes that differentiate you as a candidate
Deque Core Values
- Innovation with results that matter
- Deliver what you promise
- Can-do attitude
- Open, direct & respectful communications
- We care deeply
- We practice humility
Deque is committed to providing Equal Employment Opportunities. Reference and background checks will be required.
Thank you for your interest in joining our exciting company!