Website accessibility regulations are changing. Is your airline ready? New ACAA Requirements Are Coming Fast The Air Carrier Access Act (ACAA) was enacted to protect airline passengers with disabilities against discrimination. On November 12, 2013, the ACAA was amended to require air carriers to make their websites and kiosks accessible. These requirements begin to take effect in December 2015. Many airlines don't know how to determine if their websites are accessible, or how to figure… Continue Reading Not Ready for the New ACAA Regulations?
In the past decade, there have been many lawsuits regarding web accessibility, and the travel industry is no exception. As air carriers have moved more services online, from booking flights to checking on flight status, equal access for users of all physical abilities become more important. The popularity of airport kiosks to perform important services for travelers also becomes an issue if this equipment is… Continue Reading Airlines and Web Accessibility Litigation