Remote; Based anywhere in the U.S.
Director of Product Management
Position description
The Director of Product Management sets product strategy and vision for their area, drives continuous discovery, and ensures the delivery team is focused on the highest-value work aligned to customer needs, company strategy, and long-term product direction.
This role serves as the connective point between customers, Product Development, Sales, Customer Success, Marketing, and leadership — and is a key voice in shaping how Deque’s product organization operates and grows. The ideal candidate combines strong customer empathy, strategic thinking, commercial awareness, and execution discipline in a fast-paced B2B SaaS environment, and is energized by helping other PMs grow.
This is an individual-contributor role today, with a clear path to building and leading a product management team as Deque’s product org scales.
Responsibilities
- Own product strategy and vision for the assigned area, ensuring it aligns with company strategy and the competitive landscape.
- Continuously engage with customers, users, Sales, Support, and Customer Success to be the embodiment of the product’s target market for the rest of the development team.
- Own and prioritize the product roadmap, ensuring teams focus on the highest-impact work aligned with the product vision and company strategy.
- Define and communicate product requirements, priorities, business outcomes, and release objectives.
- Act as the voice of the customer and target market for Product Development and cross-functional teams.
- Work closely with Engineering Managers to ensure teams iterate quickly to make the product more competitive and valuable.
- Partner closely with Product Development throughout discovery, validation, delivery, and iteration cycles.
- Coach and mentor other Product Managers, sharing frameworks and best practices that raise the bar across the product team.
- Collaborate with Product Marketing, Sales, and Customer Success to support positioning, enablement, launches, and strategic customer engagements.
- Monitor customer feedback, market trends, competitive positioning, and product performance to inform prioritization and strategy.
- Communicate product strategy, roadmap updates, and priorities effectively to both technical and non-technical audiences, including company leadership.
- Contribute to shaping product management practices, standards, and processes as the team grows.
Requirements
- 7+ years of product management experience with demonstrated leadership experience and strategic business impact, including experience working for a B2B software company with ~$50mm in revenue.
- Demonstrated ownership of product strategy and roadmap prioritization across multiple quarterly planning cycles.
- Experience mentoring, coaching, or informally guiding other Product Managers (formal people management not required).
- Experience working for an early-stage B2B software tech startup and at a fully remote company.
- Experience partnering with direct sales organizations, including Account Executives and Solutions Engineers.
- Experience working for a company with multiple products as part of an integrated platform.
- Experience supporting Fortune 500 and mid-market companies.
- Worked closely with Product Development team members as primary users/stakeholders.
- Experience balancing customer demands, competitive pressures, and the need to progress toward product vision.
- Experience articulating the value proposition and ROI of the product to both internal and external audiences.
- Experience identifying, analyzing, and tracking main competitive products and market positioning.
- Strong history of direct customer engagement, including discovery conversations, product feedback sessions, and strategic account interactions.
Additional Skills
- Continuous discovery
- Customer empathy and advocacy
- Engaging users, customers, and non-customers in early-stage product development
- Setting and communicating product strategy
- Coaching and developing PM talent
- Using AI tools for Product Management work
- Using AI coding tools to create working prototypes
- Articulate speaker (impromptu and prepared), persuasive writer, and motivating presenter
About Deque
Deque is the global leader in digital accessibility, helping the world’s top enterprises build inclusive products, services, and experiences and achieve lasting compliance. Recognized by leading industry analysts for its AI-powered tools, comprehensive services, and developer-trusted solutions, Deque delivers the industry’s most complete accessibility offering. The Axe platform, anchored by Axe-core, has 5 Billion+ downloads and 800,000+ installed extensions, making it the global standard for accessibility testing. As a pioneer of people-first accessibility, Deque applies a human-in-the-loop approach that blends expert insight with AI innovation to advance its mission of digital equality for all.
Get the work-life balance that’s right for you
Remote-first
As a key member of our globally distributed company, you’ll be empowered to succeed with our remote-first approach.
Inclusive
You’ll be a valued part of a global workplace and community where people of all backgrounds and abilities are respected.
Mission-driven
You’ll join fellow accessibility champions who are passionate about making the web accessible to people with disabilities.
Dynamic
Your skills and experience will help us continue to drive innovation and growth in the digital accessibility industry.
