Un plan d'accessibilité numérique sur mesure pour votre organisation, en quelques minutes.

Matthew Luken

Par Matthew Luken

June 23, 2025

6.20 Plan d'accessibilité numérique sur mesure

Developing a strategic plan for digital accessibility is one of the most impactful efforts your organization can undertake to create more effective and inclusive customer experiences.

Far beyond a legal requirement alone, digital accessibility is a competitive advantage—expanding your reach, improving usability for everyone, and reinforcing your commitment to your customers.

With legislation like the European Accessibility Act (EAA) setting a new global bar, momentum around accessible design and development is accelerating. Now is the ideal time to build and grow a sustainable digital accessibility program that meets legal requirements, aligns with business priorities, and delivers exceptional user experiences.

The process of digital accessibility transformation

Creating a successful digital accessibility program is a transformative process, but it’s important to remember that it’s exactly that—a process. And getting from point A to point B can often seem daunting. It’s one thing to know you need a plan; it’s another thing altogether to actually have one.

That’s why we created the Digital Accessibility Action Plan tool.

The Digital Accessibility Action Plan tool

The Digital Accessibility Action Plan tool presents a series of prompts designed to capture the current state of your digital accessibility efforts. Your responses will enable the tool to generate a customized, actionable plan based on your organization’s unique needs.

The prompts are organized into topic areas covering design, development, testing, and training. Your report will offer specific, practical next steps to support your journey toward digital accessibility maturity.

The process is quick and straightforward: simply answer a series of questions with answers that best reflect the current state of your accessibility program. In minutes, you’ll receive a clear, actionable roadmap you can use to integrate accessibility into your workflows, improve efficiency, and reduce the time and resources required for testing and defect remediation.

Best of all, your plan builds upon your existing strengths, highlighting opportunities and recommending practical steps to embed digital accessibility across your entire organization. A genuinely actionable plan doesn’t just point out shortcomings; it highlights opportunities.

Building digital accessibility momentum

The essence of a good plan is strategic cohesion. No silos. No inconsistencies. No gaps. You want all the moving parts working in harmony, with each step leading naturally to the next and creating momentum that compounds across your organization.

Let’s examine a specific example where a single, intentional step can lead to highly beneficial outcomes.

A practical example: Accessibility annotations in design

One area the tool focuses on is design. For example, you will be asked how your organization incorporates accessibility requirements into design annotations.

Suppose your design team already provides annotations to guide developers on things like button sizes, colors, and spacing, but isn’t including accessibility-specific information. Your response would reflect this, and your customized plan would recommend strategic steps to advance your design practice.

It might, for example, recommend adding three specific types of accessibility information to your future annotations. This one minor adjustment can create a positive ripple effect:

  • Developers encounter fewer accessibility questions mid-sprint and can build features faster.
  • QA teams gain a clear testing roadmap, reducing ambiguity around what to validate.
  • Product owners get built-in regulatory documentation, eliminating last-minute scrambling.

With just this one focused change, your organization increases efficiency, reduces risk, and accelerates delivery. And that’s just one example from one of the tool’s topic areas.

An example of the summary recommendations, highlighting questions, corresponding answers and a status score on a scale from 1 to 5.

Building on your strengths

Accessibility annotations are just one of more than a dozen opportunity areas we’ve identified. Every organization has untapped strengths and areas where you’re already excelling that can be optimized for even greater impact.

Some teams discover that their design system is their secret weapon. Others find their testing workflow holds the key to acceleration. The Digital Accessibility Action Plan tool will surface these high-value opportunities and provide strategic next steps, empowering you to act on them right away.

Your customized plan will be based on your current practices. Whether you’re starting from scratch or scaling mature efforts, your plan will meet you where you are.

Getting started, adding structure, scaling efforts

Putting practical strategies into place will reduce friction while enabling you to advance your accessibility practices—from starting to organizing to optimizing.

If your organization is early in its digital accessibility journey, you may be facing challenges such as:

  • Isolated fixes by individual teams
  • Inefficient or costly workflows
  • Lack of consistent policies or role-based training
  • Uncertainty around compliance obligations

These challenges are real but solvable with a more structured approach that is intentional and proactive. For example, you can:

  • Introduce accessibility checklists into design and development workflows.
  • Begin testing earlier in the development lifecycle.
  • Implement role-specific training based on tools and responsibilities.
  • Raise awareness around compliance risks, especially with regulations such as the EAA, AODA, and ADA.

As you become more proactive and digital accessibility is embedded into your systems and workflows, you’ll be able to optimize not just for compliance—but for scale, speed, and long-term impact.

Success

Successfully scaling digital accessibility means shifting from reactive fixes to a proactive, organization-wide approach. That transformation starts with a plan—and now, creating that plan is faster and easier than ever.

The Digital Accessibility Action Plan tool gives you a clear, actionable roadmap that builds on your strengths, sharpens your focus, and drives measurable results.

There’s no time like the present to begin embracing accessible design and development, especially with the EAA defining the next era of digital accessibility.

Ready to get started? Your digital accessibility plan is just a few questions away. Start now: https://accessibility.deque.com/action-plan

Matthew Luken

Matthew Luken

Matthew Luken est vice-président senior et architecte en chef chez Deque, où il accompagne des entreprises de toutes tailles, sur tous les marchés et dans tous les secteurs, afin de développer leurs programmes d’accessibilité numérique. Matthew apporte également son expertise pour faire évoluer la profession et les pratiques en matière d’accessibilité numérique, ainsi que pour optimiser et maximiser les opérations, les processus et les résultats. Avant de rejoindre Deque, Matthew a mis en place et dirigé le programme d’accessibilité numérique de U.S. Bank, proposant notamment des audits de conception en matière d’accessibilité, des services de tests de conformité et des conseils en correction des défauts. Ce programme a exploité plus de 1 500 déploiements de l’outil Axe Auditor Dequeet près de 4 000 déploiements d’Axe DevTools et Deque . Matthew a également occupé le poste de responsable du centre de pratique dédié à l’accessibilité chez UXDesign, où il était chargé de soutenir la mission de l’équipe d’accessibilité numérique. En tant qu’expert en accessibilité numérique, en expérience utilisateur et en conception de services, Matthew a travaillé avec plus de 500 marques, couvrant tous les secteurs d’activité et tous les marchés. Il encadre également activement des concepteurs numériques et des professionnels de l’accessibilité.

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