As Head of Design at Nexer Digital, Chris oversees five dedicated teams (Research, Service Design, Content Design, UX, and Accessibility) to ensure that every project is user-focused throughout its life cycle. With 20 years of experience as a strategist, user researcher, service designer, and interaction designer, he brings strong technical understanding and management skills to help organizations—from start-ups to global multinationals—build UX capabilities that deliver tangible business value through inclusive, user-centered products and services.