Proving Progress: The Metrics Behind Sustainable Accessibility

Description

Sustainable accessibility cannot be demonstrated through point-in-time audits or isolated test results. Real progress is shown through measurable trends across the software development lifecycle…how accessibility is planned, built, validated, maintained, and governed over time.

In this session, we examine the metrics that actually indicate sustainable accessibility at scale. Drawing on real-world experience embedding accessibility across design, development, testing, and operations, this talk explores how teams can move beyond activity-based reporting to signals that reflect maturity, risk reduction, and long-term improvement. Topics include measuring meaningful coverage, tracking defect patterns and resolution velocity, identifying regressions, and understanding how governance and accountability show up in data.

Attendees will leave with a clearer understanding of which metrics matter, which ones create false confidence, and how to use SDLC-aligned measurement to prove accessibility progress, not just effort.