It Takes a Village: What Happened When We Shifted Accessibility Left

Five years ago, Regions started shifting accessibility left. On one digital platform, that work grew into something more: accessibility expertise embedded from design through development, working in step with designers, developers, product owners, publishing teams, vendors, and leadership. The payoff has been real—monitoring scores that have approached 99%, and pages that rarely need accessibility fixes before they publish. This case study shares how shared responsibility, training, tooling, and trusted relationships got us there, what still gets in the way, and why accessibility that lasts takes a village rather than a single team.