Agentic Accessibility: Research Partnership Between Workday and Carnegie Mellon

About this session

Agentic AI introduces real risks for people with disabilities when it ships without guardrails, from UI barriers to black-box decisions that go beyond WCAG fundamentals. Workday’s research with Carnegie Mellon University uncovered high-impact opportunities as well as practical considerations concerning accessibility operations, trust, and control in the agentic era. Attendees will leave with a field-tested framework they can apply directly to their own model evaluations and agentic feature design.

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Accessibility Product Manager Workday

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Michael drives accessibility across Workday's products and services. Over his seven-year tenure, he co-founded Workday’s Accessibility Lab, guided numerous scrum teams on accessibility, and trained more than 3,000 workmates. Today, he manages Workday's broader approach to the intersection of accessibility and AI, hosting a 30+ customer advisory workstream, collaborating with academic and industry partners to define what "inclusive" looks like in the age of AI, and advocating for transformational experiences that benefit everyone.

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Agentic Accessibility: Research Partnership Between Workday and Carnegie Mellon

February 23rd, 2027 3:00 PM - 3:50 PM EST Accessible design

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Michael Blume

Michael’s Sessions

Agentic Accessibility: Research Partnership Between Workday and Carnegie Mellon

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Michael Blume

Michael’s Sessions