Designing for Everyone: IKEA’s Journey Toward Inclusive Digital Experiences

In this session, discover how IKEA is embedding accessibility into its digital strategy to ensure that everyone of all abilities and stages of life can engage with our products, services, and brand. Practical examples of challenges and successes will be discussed. From team structure and ways of working, to cross-functional collaboration, we’ll talk about how we are improving the experiences of customers and coworkers with disabilities.