DEQUE SUPPORT
Report a bug or feature enhancement request
Get help from a Deque Support Professional. Depending upon your support subscription, this may include email and / or phone support options.
Support options from Deque include annual subscriptions and by-incident support.
Please include your Product Serial Number, full description of your problems, the sequence of steps when the problem was encountered, and a log file, if applicable, in all correspondence.
Email Support with any product questions you have or problems you encounter. You will receive a response from the Deque Support team within 24 hours of a submission via email.
Telephone Support is available during normal business hours, 9 a.m. to 5 p.m. EST. You may reach support by dialing 1.703.225.0380.
You may also choose from downloads, trials, or online support options below
Trials - Sign up to get a free test drive of our productsBetas - Register to join the Beta program to help us meet your needs with each new release
Project Portals - Note: Active customers with valid service project credentials only
Download Center - Download products, upgrades, and fix packs
For a quote on customized training for your organization, contact the Deque Sales Team.