The best Web accessibility software available is enhanced by world-class technical support. Depending upon your subscription, you can get assistance with your Worldspace or RAMP products from a Deque Support team member by email or by phone.
Support options for Worldspace or RAMP include either annual subscriptions or by-incident support.
How to Get Support
In all correspondence, please include your Product Serial Number, full description of your issue, the sequence of steps when the issue was encountered, and a log file, if applicable.
Email Support with any product questions you have or issues you encounter. Our Deque Support team will respond within 1 working day of receiving your email.
Phone
Call our Deque Support team at 1.703.225.0380. We are available to assist you during normal business hours, 9 a.m. to 5 p.m. EST.
For a quote on customized training for your organization, contact the Deque Sales Team.