View Legal Seafoods Case Study
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Key Focus Areas
Additional Information
E-TAILERS SOLUTIONS FROM DEQUE
Cover Compliance Concerns to Create the Optimal Online Experience
Investments in your Web presence continue to grow. First and foremost, the challenge is to get the customer to choose your site. Next, guiding the customer to make the sale. Third, making sure the sale is not abandoned. Finally, after capturing the sale, order fulfillment, self-service and customer support will define your potential customers online experience.
Key Benefits for e-Tailers
Deque can help you make sure your online channel:
- Promotes brand consistency
- Offers a secure shopping experience
- Is reliable and trusted
- Accessible to everyone regardless of abilities
- Streams seamlessly to new devices like iTV and mobile phones
Solutions for e-Tailers
The value of your Web properties—an important asset—can be discovered by:
- Monitoring of Web content for quality
- Viewing critical dashboard information about security
- Providing best service for the aging population and those with disabilities
- Built-in reporting tools to run in synch with your company's reporting cycles
Why Deque
Deque has solutions that allow e-commerce sites to be managed for compliance with the multitude of mandates and laws governing websites. Section 255 of the Telecommunications Act of 1996 requires telecommunications products and services to be accessible to people with disabilities. An update to this Act is currently under consideration and it is only a matter of time when information services such as websites and e-mail will fall under this Act.
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